TERMS & CONDITIONS

These terms and conditions will apply to all transactions placed online through the Love Country Website. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.
By using this site, you are agreeing to these terms and conditions.

Legal Identity

Love Country by Sarah Reilly is the trading name of Love Country Uk Limited. Registered number: 7819469 (England and Wales), Place of registration: Companies House.
Postal Contact: Unit 2, Christ Church Square, Whapload Road, Lowestoft Suffolk NR32 1XD
Email: support@lovecountryuk.co.uk Tel 01502507352

Orders

We are pleased to accept online order transactions via secure server using a debit or credit card. Customers can also pay using Pay Pal. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and American Express. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

Making a Purchase

Using our website just click on any items that you wish to buy and put them into your ‘basket.’ After you have finished your selection, click on ‘View Basket & Checkout’ and you will be asked for a few details that we need to be able to fulfil the order.
Promotional discounts are sometimes offered for a limited time. Details and expiry details will be communicated accordingly at the time the discount is offered. Discount codes can be applied at checkout.

Gift Vouchers

To redeem a Love country Gift Voucher enter your unique code (found on the front of the voucher) at the checkout. Gift Vouchers may only be used www.lovecountryuk.co.uk. No change can be given from a Gift Voucher. Gift Vouchers are valid for a year from date or purchase. Once the unique code has been used the voucher is void.
If you would like a Gift receipt for any purchase, simply ask us via support@lovecountryuk.co.uk

Products, prices and content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product, due to technical limitations, some colours may vary.
All prices are shown in pound sterling (£)
Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
Any information displayed on our web site(s) or other printed matter by us is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our Website is updated regularly.
We reserve the right to alter our prices and specifications without notice.
We reserve the right to make minor changes to the products. We may change the product(s) to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements. These changes will not affect your use of the product.
Any promotional discount codes are not valid on sales items and gift vouchers. Only one promotional code can be used at any one time.

Ownership of goods

All items supplied to the customer remain the property of Love Country Ltd until final payment of all sums owing in respect of those goods has been received in full by us.

Availability

Due to the nature of the items sold on this website shipping times may vary. Please see the delivery section for delivery estimates. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality.

Secure Payment

We currently offer multiple ways to pay for your order, Paypal or Stripe which takes Credit or Debit Card. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (we are charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to PayPal for full terms and conditions of use.

Delivery

Love Country Ltd does everything in its power to respect the delivery times indicated on the delivery page. Should an event occur which means we are not able to meet our estimated delivery times, we will place a notice on the banner at the top of the website. We cannot be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place. Once the package has been located, we will either arrange for a re-delivery or replace this item, if lost by the third party delivery company. We do not take responsibility for items left in a safe place by the delivery company. A request for the goods to be left in a particular place on delivery is at the customer’s own risk. If your order is damaged upon arrival, please send a photo of the damaged item along with your order number to support@lovecountryuk.co.uk within 48 hours. We will refund or replace faulty items free of charge so long as we are notified within 48 hours of the customer receiving the item.
The products bought on Love Country Ltd website will be delivered to one address in mainland UK or the Isle of Man. For locations outside of mainland UK the shipping fee is calculated at checkout. International orders are welcome and again, shipping costs are supplied at checkout. Deliveries outside of the UK may be subject to import taxes and/or additional charges. In this case, the customer is responsible for the charges.

Returns Policy

Please see the Returns & Exchanges page.

Digital Downloads

All photos, videos or other documents included as part of a digital download are for the sole use of the purchaser and must not be shared/distributed to any third parties. All content is subject to copyright and may be only in accordance with these terms on this page.

Description of Products Sold on the Website

We have taken care to describe the products available on this site with accuracy, however, please be aware the colours/grain patterns in the product pictures may vary due to the organic nature of materials the products are created with and the nature of how colours appear on different electronic screens.

Intellectual Ownership

All the content on Love Country Ltd website (illustrations, texts, names, brand names, images and videos), excluding manufacturer supplied descriptions, illustrations and image is the property of Love Country Ltd. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by us. All information, content and files are protected by International law concerning intellectual ownership and copyright. We cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
Love Country Ltd will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Love Country Ltd to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Love Country Ltd, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Privacy Policy

Love Country Uk Ltd are committed to protecting and respecting your privacy and the security of your personal information. Our Privacy Policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us. Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.lovecountryuk.co.uk you are accepting and consenting to the practices described in this policy.

Links

This Website may contain links to or from other Websites. Please be aware that we are not responsible for the privacy practices of other Websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other Websites you link to from our Website or otherwise visit.

Notification of Changes

We may revise this privacy policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy on our website. As we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. Please note that our rights to use your Personal Information will be based on the Privacy Policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy policy in effect at the time your Personal Information was collected will apply.

Social Media

By using this Website and tagging #lovecountryuk and sharing your Photos with us you grant to Love Country a royalty-free, perpetual, worldwide licence to use your Instagram handle and/or your Instagram photograph(s) that you’ve tagged with the hashtag #LoveCountryuk media platforms including but not limited to Instagram, Facebook and Twitter for marketing and/or to use in advertising.
Love Country may decide to use your images and reserve the right to reproduce, distribute, combine with other materials, alter and/or edit your Photos in any manner in its sole discretion, with no obligation to you whatsoever.
You hereby represent and warrant that (i) you own all rights in and to your Photos, (ii) you have permission from any person(s) appearing in your Photos to grant the rights herein, (iii) you are 18 years or older, and (iv) Love Country’s use of your Instagram handle and/or photos will not violate the rights of any third party or any law;
You hereby release and discharge Love Country from all and any obligation to pay you for any use of your photos and any of the intellectual property rights contained therein in connection with the uses described above.
Finally, you hereby release, discharge and agree to hold Love Country and any person acting on Love Country’s behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the Photos as described above.

Comments and Complaints

If you wish to comment or complain about any aspect of your dealings with us please email us at support@lovecountryuk.co.uk. We will reply within five working days of receipt.

Ownership of Rights

All rights, including copyright, on this Website are owned by or licensed to Love Country Uk Ltd Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this Website for any purpose. Reproduction strictly by permission only.

Design, Copyright and Intellectual Property

All text, graphics, photographic images, packaging, patterns and designs on all Love Country products are protected by copyright, design rights, trademark rights and other intellectual property rights, which are owned by Love Country Ltd
All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of Love Country Ltd and is protected by UK and international copyright laws.
The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are the registered and unregistered marks of Love Country Ltd and are protected by UK and international trade mark laws.

Responsibility

Love Country Ltd cannot be held responsible for any disruptions to our services that are beyond our reasonable control.
We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free. Love Country Ltd cannot be held responsible for marginal differences in products supplied.
Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples that you receive from us.

GENERAL TERMS

Security Checks

We may occasionally carry out security checks and have the right to refuse access to our Website should we consider it necessary.

Compliance with Laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of Liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
• any loss of goodwill or reputation; or
• any special or indirect losses
suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Love Country Ltd and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

Here at Love Country Ltd your privacy is constantly respected. If you have any questions, comments or concerns, please contact us immediately on support@lovecountry uk.co.uk